Shipping policy
Shipping Policy
Last updated: August 5, 2026
ImmuvitUSA.com is operated by DVR Sales LLC and ships eligible orders to customers throughout the United States.
Shipping Destinations
We currently ship to all 50 U.S. states.
We do not currently advertise international shipping through ImmuvitUSA.com unless expressly stated during checkout.
Order Processing
Orders are normally processed within 1–2 business days after payment authorization.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing on the next business day.
Processing time is separate from carrier delivery time.
Estimated Delivery
Estimated delivery is generally 5–7 business days after the order has been processed and shipped.
Delivery estimates are not guaranteed. Remote areas, Alaska, Hawaii, severe weather, carrier disruptions, holidays, high-volume periods, address problems, or other circumstances outside our reasonable control may result in additional delivery time.
Shipping Charges
Available shipping services and charges are shown during checkout before payment is completed. Shipping charges may depend on the delivery address, package size, order value, and selected service.
Tracking Information
When tracking is available, customers receive a shipment confirmation containing the carrier tracking information after the package has been accepted for delivery.
Tracking events are controlled by the carrier and may take time to appear or update.
Address Accuracy
Customers are responsible for entering a complete and accurate shipping address.
Please contact us immediately if an address needs to be corrected. We cannot guarantee that an address can be changed after fulfillment has begun.
If a package is returned because of an incomplete, incorrect, or undeliverable address, additional shipping charges may be required before the order is resent.
Shipping Delays
If we become unable to ship an order within the stated timeframe, we will contact the customer with an updated estimate and provide the opportunity to accept the delay or cancel the unshipped order for a refund.
Delivered but Not Received
If tracking shows that a package was delivered but you cannot locate it, please:
- Check the delivery location, mailbox, reception area, and surrounding property;
- Ask household members, neighbors, building staff, or reception personnel;
- Allow one additional business day because some carriers mark packages delivered shortly before final delivery; and
- Contact the shipping carrier using the tracking number.
You may then contact us so we can help review the shipment details. Carrier investigations and replacement eligibility are evaluated individually.
Damaged Packages
Report visibly damaged, defective, missing, or incorrect products within 7 calendar days after delivery.
Keep the product, original packaging, shipping box, and shipping label until the matter has been resolved.
Contact Us
DVR Sales LLC
8025 Coopers Hawk Way
Sacramento, CA 95829
United States
Email: sales@immuvitusa.com
Phone: +1 (279) 207-5151
Hours: Monday through Friday, 9:00 AM–5:00 PM Pacific Time