DIRECT FROM THE MANUFACTURER IN GREECE • 1, 2 & 3 PACKS • U.S. SHIPPING
Immuvit USA

Refund policy

Return and Refund Policy

Last updated: August 5, 2026

We want you to feel confident when ordering from ImmuvitUSA.com. This Return and Refund Policy explains when products may be returned and how refund requests are handled by DVR Sales LLC.

14-Day Return Window

You may request a return within 14 calendar days after your order is marked as delivered.

To qualify for a return, the product must be:

  • Unopened, unused, and in its original condition;
  • In the original manufacturer packaging;
  • Sealed, with all safety seals and protective packaging intact;
  • Free from damage, writing, stickers, or alterations; and
  • Accompanied by valid proof of purchase from ImmuvitUSA.com.

Products That Cannot Be Returned

For health, safety, and product-integrity reasons, we cannot accept returns of:

  • Opened or used dietary supplements;
  • Products with broken, removed, or damaged seals;
  • Products not returned in their original packaging;
  • Products damaged after delivery through improper storage or handling;
  • Items purchased from another retailer or marketplace; or
  • Gift cards or other non-returnable items where applicable.

Return Shipping

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect due to an error by DVR Sales LLC.

We strongly recommend using a trackable and insured shipping service. DVR Sales LLC is not responsible for return packages that are lost, delayed, or damaged while being shipped back to us.

Approved returns should be sent to:

DVR Sales LLC
8025 Coopers Hawk Way
Sacramento, CA 95829
United States

Do not send a return without first contacting our customer support team and receiving return instructions.

Damaged, Defective, or Incorrect Products

Please inspect your order as soon as it arrives. Contact us within 7 calendar days of delivery if the product is damaged, defective, missing, or different from what you ordered.

Please include your order number and clear photographs of:

  • The product received;
  • The product packaging;
  • The shipping box and shipping label; and
  • Any visible damage or discrepancy.

After reviewing the information, we may offer a replacement, refund, or another appropriate resolution.

Order Cancellations

Cancellation requests must be submitted within 7 calendar days after the order is placed and before the order has been fulfilled or shipped, whichever occurs first.

Because orders are normally processed within 1–2 business days, please contact us immediately if you need to cancel an order. Once an order has entered fulfillment or has shipped, it cannot be cancelled and must instead follow the return process described above.

Refund Review

Returned products are inspected after they arrive. We will notify you whether the return has been approved or rejected.

If approved, the refund will be issued to the original payment method. Original shipping charges are not refundable unless the return resulted from an incorrect, damaged, or defective product supplied by us.

Your bank, card issuer, or payment provider may require additional time to post the refund to your account.

Contact Us

To request a return, cancellation, or refund, contact:

Email: sales@immuvitusa.com
Phone: +1 (279) 207-5151
Hours: Monday through Friday, 9:00 AM–5:00 PM Pacific Time